Terms & Conditions

Effective date: April 17, 2026

1. Service Description

IAN (Intelligent Agent Network) is a conversational intelligence service that helps you consume, curate, and create through personalized “Lenses.” IAN is operated by Cyphae Software Ltd., a British Columbia (Canada) corporation. By using the IAN website or messaging service, you agree to these Terms.

2. Eligibility

You must be at least 13 years old to use IAN. By using our service, you represent that you meet this age requirement.

3. User Responsibilities & Acceptable Use

You agree to:

  • Provide accurate information when signing up
  • Use the service only for lawful purposes
  • Not attempt to disrupt, reverse-engineer, or abuse the service
  • Not send unsolicited or spam messages through IAN
  • Comply with all applicable laws and regulations

We reserve the right to suspend or terminate your access if you violate these terms.

4. SMS Terms

IAN operates an optional, low-volume SMS program for people who join the IAN waitlist at www.ian.network/waitlist. You can join the waitlist with email alone — consent to SMS is not a condition of joining the waitlist. You opt in to SMS by entering your mobile phone number on the waitlist form and checking the separate, unchecked-by-default consent box.

By opting in, you agree to receive SMS messages from IAN of the following kinds:

  • Waitlist status updates
  • Early access invitations
  • Product updates
  • Support-related replies
  • Message frequency varies.
  • Message and data rates may apply. Please contact your mobile carrier for details about your messaging plan.
  • Reply STOP to any message to opt out of SMS communications at any time. You will receive a one-time confirmation message.
  • Reply HELP to any message for assistance, or contact us at help@ian.network.

Supported carriers include major US and Canadian carriers. IAN and carriers are not responsible for delayed or undelivered messages. We do not sell or rent your phone number, and we do not share your mobile information with third parties or affiliates for marketing or promotional purposes. For full details on how we handle your data, see our Privacy Policy and SMS Program Information.

5. Intellectual Property

All content, trademarks, and technology on the IAN platform are owned by Cyphae Software Ltd. You retain ownership of the content you provide to IAN. By using the service, you grant us a limited license to process your content solely to deliver the service.

6. Disclaimers & Limitation of Liability

IAN is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not guarantee that the service will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Cyphae Software Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of British Columbia.

8. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date at the top of this page and notify you where appropriate.

9. Contact Us

If you have questions about these Terms, contact us at: help@ian.network

Cyphae Software Ltd.
British Columbia, Canada

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